Reach Us

How to Contact Our Vienna Rental Team

Whether you have a question about no deposit car hire in Vienna, need to confirm pickup arrangements at Vienna International Airport, or want to check availability for a specific date, we are easy to reach. Our team handles enquiries for all booking types - short city trips, long-term hire, family rentals with child seats, and one-way journeys across Austria.

For the fastest response, email is preferred for non-urgent questions. For same-day bookings or time-sensitive pickup changes, call us directly during office hours.

Contact Details

Email: [email protected]

Phone: +1 (915) 944-2589

Address: Vienna, Austria

Office Hours: Monday to Friday, 08:00 - 19:00 CET. Saturday 09:00 - 16:00. Closed Sundays.

Airport Desk Hours: Daily 06:00 - 22:00, including weekends and public holidays.

When to Email vs. When to Call

Email us when you want to ask about pricing for a specific travel window, request a child seat or booster, confirm the debit-card-friendly booking process for your car category, or need a written confirmation of your reservation details. We aim to reply within two business hours during office hours.

Call us for same-day pickup arrangements, last-minute changes to an existing booking, or if you are already at Vienna airport and need directions to the rental desk. Our airport desk line is staffed daily from 06:00 to 22:00 CET.

Finding Us in Vienna

Our main point of contact for most travelers is the Vienna International Airport (VIE) rental desk, located in the Arrivals hall. Follow the "Rental Cars" signs from the baggage claim area - our agent will be waiting with your vehicle details.

For customers picking up in the city, our partner locations are situated near Wien Hauptbahnhof (Vienna Central Station) and along the Gürtel ring road, making it straightforward to collect your car whether you are arriving by train, U-Bahn, or connecting flight. Hotel delivery within the 1st to 9th districts of Vienna can also be arranged - mention this when you email us.

If you have general enquiries about no deposit car rental in Vienna or want to understand what documents to bring to the counter, drop us an email at [email protected] and we will walk you through the process before you arrive.